Category Archives : News

National Student Outcomes Survey

The National Student Outcomes Survey is an annual survey that collects information on vocational education and training (VET) students’ reasons for training, their employment outcomes, satisfaction with training, and further study outcomes. The survey covers students who have an Australian address as their residential address who are awarded a qualification (graduates), or who successfully complete part of a course and then leave the VET system (subject completers). Since 2017, international graduates who completed their training in Australia (referred to as international onshore graduates) have been surveyed as an additional component to the National Student Outcomes Survey.

The 2019 survey covers Australian graduates and subject completers as well as international onshore graduates. This year the survey opens from Friday 31 May to mid-August 2019. Students who completed a VET qualification or subject in 2018 may receive an invitation to participate in the survey.

For more information please click here

The Honey Badger knows “Skills pay the bills!”

Nick Honey Badger Cummins
We interrupt, to give our network a very important message from The 2018 Bachelor himself, Aussie larrikin Nick “Honey Badger” Cummins. 

“We all know that bills give ya chills, but skills pay the bills, and if you don’t gain the skills, you’re like the kid that fell out of the tree… ya just not in it!”

Well- known athlete and sports personality and now The Bachelor Nick “Honey Badger” Cummins, had been a labourer for a number of years, when he realised “My smoko bill was bigger than my wage”, it was at this point in time he knew he had to take action…

Experience counts, particularly when it’s formally recognised. If you are in the mining, metal, fabrication, and/or manufacturing industries, and have learnt your skills on the job, but do not hold a formal qualification, you should take the time  to have your skills formally recognised!

Nick Honey Badger Cummins showing off his Tradie Skills

At Outsource Institute we encourage individuals to consider upskilling, re-skilling or adding specialist qualifications to their existing credentials. By doing this, these individuals find themselves standing out in the job market, being offered promotion and providing themselves with greater employment security.

The courses that are available from Outsource Institute can provide you with a diverse range of skills that can give you a competitive advantage when looking for work or trying to stay in your current occupation. Some of these courses may have applicable government funding, or you may be eligible to for an interest free payment plan!

Badge says:

“If you don’t get recognition for the skills you already have, ya left with the south end of a north bound wombat.”

In case you need a hand understanding any of these Aussie slang words and phrases, be sure to download the free “Honey Badger” app at the links below and you’ll feel right at home!

Available now on the App Store
Get it on Google play Store

Talk to the team at Outsource Institute, so you can get leverage from what you’ve learned on the job. Call 1300 136 904 or check out their courses by clickin’ here.

Opportunities in the manufacturing industry and Industry 4.0

It’s no secret that the Manufacturing Industry in Australia at present is undergoing significant change. The sector, whilst in a period of decline, is still however a core part of Australia’s economy and represents the 6th largest sector in Australia in terms of total jobs, accounting for 8% of employment and therefore remains one of Australia’s most important industries.[1] [2]

This wave of several technological advances in the manufacturing industry such as additive manufacturing, cyber-physical systems, cloud computing and cognitive computing is called Industry 4.0. Industry 4.0 is mostly characterised by improvements in efficiency and flexibility and the acquisition of previously unattainable capabilities.[3]

The demand for more expensive and bespoke products suggests that the manufacturing industry is not declining but evolving, opening the opportunity for existing workers to expand their knowledge of the latest technologies and fill the science and technology gaps by upskilling.[4]

Organisations at the forefront of this change, that are wanting to remain competitive in the industry, have commenced upskilling their workforce. For example Watkins Steel, one of our clients, is embracing the technological changes in manufacturing and is an industry leader in the steel fabrication industry. They have implemented augmented reality (AR) as part of their customer communications. For instance, Watkins Steel can design and draft entire buildings through their augmented reality and see the buildings in full size or scaled down sizes so that the customer can see their new buildings in real time. This feature also allows the company to plan their installations with greater accuracy and efficiency and it might also help them to provide a better service to their customers and to satisfy them to a greater degree.

One of Watkins Steel’s projects is being used in the upcoming Commonwealth Games and will be located within the Athletes Village. The Commonwealth Games Architectural Arbour Model is being designed with the help of AR and they have also been selected the winner in the Tekla BIM Awards (Australia & New Zealand) in the Sports and Recreation Category for their Tekla model of the 2018 Commonwealth Games Athletes Village Architectural Arbour and Disc Structure.

Outsource Institute is currently training Watkins Steel’s employees in the Cert III in Engineering – Technical CAD/CAM who are directly involved with the drafting of the steel structures and converting the CAD (Computer Aided Drafting) files into CAM (Computer Aided Manufacturing) files for the workshop machinery. They are also required to build the augmented reality files so the structures can be viewed through the AR glasses/googles.

The success of all manufacturing in the world will eventually rely on automation and AR skills. Despite the declining traditional manufacturing industry in Australia, there are many opportunities for companies to fill the technology gaps by upskilling and cross-skilling workers for the more advanced manufacturing wave. The pressures that manufacturing is experiencing are not unique to Australia. Skills for the modern tradesperson are paramount to the success of a country’s manufacturing capability and their overall economic success and therefore, this new wave involves upskilling. Get yourself prepared for Industry 4.0, the current trend of automation and data exchange in manufacturing technologies. Industry 4.0 shows how fast technology advances and keeping up with these changes is crucial to everyone’s career progression.[5]

If you are interested in upskilling and you would also like to embrace the benefits of the advancing manufacturing industry – Industry 4.0, take advantage of upskilling. Outsource Institute’s courses can help you to capitalise on those changes with our Hydraulics, Instrumentation,

Manufacturers using Augmented Reality (AR) on the factory floor.

Advanced Welding Technology and Pneumatics courses. There are other crucial skills that are important in the advancing manufacturing industry to bring your engineering career to the next level such as leadership skills and strong communication skills which give you the capability to communicate your engineering knowledge to an uninitiated audience. Diversifying your skills will make you stand out in a competitive employment market and increase efficiency, customer satisfaction and effectiveness.[6] According to the ‘Manufacturing: a moment of opportunity’ report 2017, ‘there is more economic space than at any time in recent years to expand investment, production, and employment in value-added manufacturing.’[7]

Industry 4.0 creates what has been called the “Smart Factory” and “Smart Factories” will need a “Smart Workforce”.



[1] The Conversation Media Group, 2016 –

[2] The Guardian News and Media, 2017 –

[3] McCormick, 2017 –

[4] Australian Welding Institute, Volume 36, 2017

[5] Beirne, 2017 –

[6] Beirne, 2017 –

[7] Centre for Future Work at the Australia Institute – Manufacturing: a moment of opportunity 2017 –

Our exciting 2018 partnerships

Outsource Institute of Technology are excited to continue working together with our partners in 2018. We value our current partnerships with Custom Fluid Power and SMC Pneumatics (Australia) Pty Ltd to offer a complete solution to all your training needs in engineering hydraulics and pneumatics.


About Custom Fluid Power

Custom Fluid Power Training (RTO #52099) established in 2009, is one of the largest hydraulics, pneumatics and electronics solutions providers in Australia. Custom Fluid Power Training have utilised their accumulated knowledge gained from working with leading national and international organisations to develop hydraulic related programs that address current industry needs and standards.

Custom Fluid Power have a range of options available to assist with your training needs which include non-accredited MDG41 safety courses, hydraulics beginners courses and Nationally Recognised courses that can lead to achieving MEM40105 Certificate IV in Engineering (Fluid Power) offered by Outsource Institute of Technology. More information concerning the courses can be found here

The courses offered in 2018 are:

  • Hydraulics 1.0
  • Hydraulics 2.0
  • Hydraulics 3.0
  • Hydraulics 4.0

Check out the 2018 course dates for the Custom Fluid Power courses here

About SMC

SMC Pneumatics (Australia) Pty Ltd has established a position as the world leader in pneumatics, a position supported by superior customer service, a quality product range of over 700,000 product variations and the commitment to new products developed each year from the R & D and technical centres located in Japan, USA and Europe. With manufacturing centres positioned strategically around the globe SMC supports its customers with both standard and specially modified and designed products.

Our partnership with SMC offers you courses in Pneumatics. These courses can lead to achieving MEM40105 Certificate IV in Engineering (Fluid Power) offered by Outsource Institute of Technology. More information concerning the courses can be found here

The courses offered in 2018 are:

  • 3 Day P1 Course – MEM18018C Maintain Pneumatic System Components
  • 2 Day P2 Course – MEM18019B Maintain Pneumatic Systems

Check out the 2018 course dates for the SMC courses here



About me
I’m an early riser, crime show fanatic and super organised. I like to challenge myself,  whether that be taking on a new project at work or pushing myself in the gym. On the weekends I enjoy spending time outdoors, which usually involves a long walk with my greyhound.

What will your role be at Outsource Institute?
My role is Executive Support Officer and will involve supporting the Executive Leadership Team with core business activities.

What experience do you have?
I have a Bachelor of Business Management and over 10 years’ experience in administrative, project support and communication roles in the education and training and professional services sectors.

Why did you want to work for Outsource Institute?
I was drawn to Outsource Institutes’ philosophy and values, in particular the belief that the combination of life experience and education drives positive change for the individual and broader community. I look forward to being a part of a team that strives to deliver positive educational experiences for its clients and students.

Meet Millan Borovina!

Say hello to Millan Borovina, a recent engineering graduate.

At just 25 years of age, Millan has already completed both a MEM50212 Diploma of Engineering – Technical and a MEM60112 Advanced Diploma in Engineering. Millan is now completing his Bachelor of Engineering with Honours majoring in Mechanical Engineering at the University of Southern Queensland whilst working as a Senior Mechanical Designer at Royal Wolf, where he has been working for the past four years. Read on to find out more about Millan’s educational journey.


Q. Tell us about yourself. Where have you worked in the past, in what roles, industries and for which organisations?
A.  During my traineeship I worked in the Manufacturing and Engineering team at Royal Wolf as a Mechanical Designer where it was my responsibility to turn concept designs from the customer into a reality by modelling them in SOLIDWORKS 3D CAD (computer-aided design) software. In this role I had the opportunity to work on a large variety of jobs from smaller ones such as shipping container cafes to much larger jobs for Eat Street Markets, Mining Camps Australia and projects for the Australian Defence Force.


Q. Before you decided to undertake these qualifications, had you obtained any other tertiary qualifications, either from a university or any other registered training organisation?
A. When I was 17 years old I did one year of Civil Engineering however I did not enjoy going straight back into studying following my completion of Year 12 and left this after one year.

Q. Why did you decide to undertake these qualifications and why did you choose to undertake them with Outsource Institute of Technology?
A.  I wanted to do a traineeship working in engineering and design and it was this that led me to Outsource Institute of Technology. A contributing factor was also the fact that it reduces the time of my university degree as some of the courses I undertook at Outsource Institute count as credit towards my current bachelor’s degree.

Q. Now that you have completed these qualifications, what elements of the training did you find the most useful and what areas are you most likely to use in the workplace?
A. In my day-to-day work I have ended up using a bit of everything from my training. This includes the project management elements that I use when dealing with larger jobs and 3D CAD drafting and design that I use for the more intricate design work.

Q. How do you feel your qualifications will advance your career?
A. Both my Diploma and Advanced Diploma in Engineering assisted with my bachelor’s degree before I had even started it, whilst also giving me that extra edge for future employment as I will have completed these qualifications on top of my bachelor’s degree.

Q. What is your greatest hope for your career in the future and where do you see yourself in the next few years?
A. Hopefully, I will have finished studying! I would also love to go into the research and development side of things (as that’s the fun stuff!).

Q. What do you like to do in your spare time?
A. Apart from my bachelor’s degree which consumes a lot of my spare time, I try to relax, get outside and see my friends.

Q. If you could do it again, would you choose the same career field?
A. Yes! I love it.

Q. Would you recommend this course and studying with Outsource Institute of Technology to others?
A. Definitely. These qualifications are valuable assets towards my future.

With an already established career in Mechanical Engineering at Royal Wolf, who knows where the future will take this young Engineer! Outsource Institute would like to congratulate Millan on completing his Diploma of Engineering – Technical and Advanced Diploma in Engineering and wishes him all the best for his future endeavours.

If you would like to find out more information on Outsource Institute of Technology of the courses offered, contact one of our Training and Development Specialists today on 1300 136 904.

Meet Krystal Xu – Career Mentoring Program between Outsource Institute and the University of Queensland (UQ)

Meet Krystal Xu

Outsource Institute of Technology’s Marketing Manager and Business Trainer and Assessor Hayley Gorlitz-Wilson is currently participating as a Mentor in the Business, Economics and Law (BEL) Faculty’s Career Mentoring Program at the University of Queensland (UQ). This Program puts high achieving, motivated students from UQ’s Faculty of Business, Economics and Law in contact with key industry professionals. Over the past few months, Hayley has been mentoring Krystal Xu, a Chinese student studying her Masters in Marketing and International Business.

About Krystal

Born in Changchun, China in 1991, Krystal has worked and studied all around the world from China to Japan, Vietnam and now Australia. Studying and working in a foreign country provides many unique challenges including adjusting to the country’s culture, learning their language or making new friends and creating connections. Whether it is your first time abroad or you’re a seasoned traveler, making a new home and starting work or university in a new country is a time of great change and can be a difficult process to navigate. This is something Krystal Xu has become highly accustomed to.

As a personal industry mentor, Hayley has been an invaluable source of experience and support as Krystal makes the transition from student to graduate later this year. When asked about her time spent working and studying around the globe and her experience with the Career Mentoring Program, this is what Krystal had to say.


Krystal’s Experience

1. Where did you complete your undergraduate study and what did you complete?
“I studied a Bachelor in Literature majoring in the Japanese Language. I spent the first two years at the Jilin University of Finance and Economics in China and the last two years in Japan at Hokkaido Bunkyo University. I also completed a Second Academic Certificate in Finance in China.”

2. Why did you decide to undertake your Masters in Marketing and International Business at the University of Queensland?
“I enjoy promoting what I like to all my friends, developing creative ideas and making these ideas known. It was for these reasons that I chose to undertake my Masters in Marketing. However, when I found out I could use my extra credits to finish another major, I also chose International Business to complement my postgraduate Marketing degree. This was because I wanted to learn more about global economies across the world as well as obtain an understanding and knowledge of international businesses and how they operate.”

3. Where have you worked in the past?
“My first part-time job was as a waitress at MMC Coffee Shop in Xinchitose Airport, Japan from 2013 to 2014. I also worked as a Shop Assistant Intern at Target in Lismore, Australia as part of a school exchange program for one week and a Shop Assistant at BOSCO MOTO (a motorbike clothing store) in Chitose, Japan for three months in 2014. More recently I have worked as a Global Marketing Director for eLightUp (a start-up WordPress company) in Hanoi, Vietnam for three months from 2016 to 2017. These days I volunteer as a Digital Marketing Executive to touch the Australian market.”

4. How do you find China, Japan, and Australia differ from each other in both a personal and professional sense?
“China is my hometown, I love her more than any other country. With the greatest population size compared to all other countries, Chinese generations are facing a highly competitive workforce with great expectations on developing and reforming China into a better country.

Everything in Japan has been developed to a near perfect level. Although Japan is a highly-developed Asian country with a strong economy where the people live in peace, the Japanese culture places a large social pressure on people. While it is easy to live and work in Japan with their easy-to-follow social rules present in their country’s culture, it is difficult to live there since I must behave as perfectly as I can.

Australia is a fantastic place for me to study, not only for the incredible education system but also as a way to experience a Western society. The Australian culture tends more towards the casual side of things where people enjoy life and having fun over a serious lifestyle. All ideas are welcomed and everything can be changed. Although it can be challenging at times to work in Australia and understand Australian’s fast-talking English and high-pace working style, it is also easy to settle down and enjoy the life.

All in all, I love these three countries including the food, the people and the cultures. I cannot be like this without any of them. I always say to myself: Behave as a Japanese, think as a Westerner, pride as a Chinese.”

5. How do you feel your mentor Hayley Gorlitz-Wilson supported you throughout your transition from student to graduate?
“Hayley is very knowledgeable and experienced on how to quickly execute logical ideas with her rich work experiences from working in marketing for so long. She is sweet and beautiful and helps me a lot! A lot!

Hayley taught me how to write a professional resume and cover letter and provided me with tips on the interview process. She helped me to gain a better understanding of the current marketing industry and its future and outlined a clear road map for me to follow in order to achieve my career aspirations. Hayley also taught me many structures on how to deal with practical problems in the workplace which helped to cover the gap between a student, a graduate and an employee.

I greatly appreciate everything Hayley has done for me. With her help, I successfully secured two digital marketing internships!”

6. What did you learn or take away from your participation in the BEL Career Mentoring Program?
“This Program has been extremely useful for me. Firstly, it helped to identify where my strengths and weaknesses lie and how to develop these. Secondly, I learned some practical ideas and structures on how to deal with certain problems and execute solutions. Thirdly, I was able to work out what I want to do once I graduate from The University of Queensland and how to achieve this in my future.”

7. What is your greatest hope for your career in the future and where do you see yourself in the next few years?
“I hope that I can promote and extend a Chinese brand’s presence across the world while assisting other Chinese students studying marketing at a university level to explore their potential and future career path. I also hope to become a Project Manager in the next two years and have the opportunity to work on my own company and/or brand.”

8. What do you like to do in your spare time? Where do your passions lie?
“I like traveling, shopping and gossiping with friends as well as sports such as yoga and running. My passions are about trying new things, for example just recently I tried rock climbing for the first time at Urban Climb which was super cool. I also enjoy cooking and eating delicious food!”

9. If you could do it again, would you choose the same career field?
“Yes, I would! I love marketing! I believe I can use my marketing background to create a great future.”


Krystal has proven herself to be a highly determined and resilient young woman, dedicated to putting in 100% effort into everything she undertakes and making the most of every opportunity that comes her way. Krystal has a very bright future ahead and Outsource Institute would like to wish Krystal all the best for her future endeavours!

If you would like to find out more information on Outsource Institute of Technology or Hayley Gorlitz-Wilson’s participation in the BEL Faculty’s Career Mentoring Program at the University of Queensland, contact one of our friendly Training and Development Specialists on 1300 136 904.​


Information for existing Careers Australia clients

Disclaimer: Outsource Institute of Technology wish to reassure our clients that we are in no way affiliated with Careers Australia. Outsource Institute are merely utilising our channels to communicate information with anyone who may have been affected by recent appointment of Administrators at Careers Australia.  With significant numbers of students impacted by these circumstances, Outsource Institute wish to ensure anyone seeking avenues to obtain further guidance with respects to their education has access to key contact details.


On Thursday the 25th of May the Board of Careers Australia appointed Administrators. Outsource Institute wish to encourage existing Careers Australia clients that have concerns about how to proceed, to please utilise the following contacts:

  1. Students with concerns about completing their training and wanting to discuss options can contact Training Queensland on 1300 369 935 or email
  2. Students with concerns about access to records or Statements of Attainment can contact the Administrator via (07) 3099 0203 or via email
  3. Students who are studying via VET FEE-HELP or VET students loan can also contact the Australian Government’s Student Enquiry Line on 1800 020 108
  4. Students or employers can lodge complaints with the Queensland Training Ombudsman on 1800 773 048 or , which has been established to assist with VET matters in Queensland.


There are some important things to keep in mind:

  • Careers Australia is still operational until such time as the administrators have made decisions about its future
  • Existing Careers Australia clients are to continue with their study until such time as further advice is provided
  • Existing Careers Australia clients are encouraged to please not enrol in other courses with other providers until Careers Australia have contacted you further
  • While this may be worrying, the government has protections in place to help students move to another provider if needed.

Is an apprenticeship your first step towards a management position?

Management positions in the trades are on the rise. The Australian Bureau of Statistics reported that there were 93,000 Construction Managers in Australia in 2016, an increase of 11,400 Managers since 2011. Of these Managers, 23.6% had a Bachelor degree while 17.4% had completed a Diploma or Advanced Diploma on top of their apprenticeship. So what does this mean for Apprentices?


Many people regard an apprenticeship or traineeship as a way to upskill, re-enter the workforce, start a new career path or enter a specific industry. However, an apprenticeship can lead to so much more than that, including business ownership or a management position.


What are trade apprenticeships?

Apprenticeships and traineeships combine training with working in a real job, for a real wage. They are formal training arrangements between an employer and an employee that can lead to a nationally recognised qualification. While an apprenticeship teaches you the skills and knowledge required of your chosen trade, it can equip you with so much more than that and lay the foundation for your success in later life.

How can an apprenticeship lead to a management position?

Entrepreneurs looking to make the leap into owning their own trade business should consider undertaking an apprenticeship first. Apprenticeships provide the opportunity to further your knowledge in a field you are passionate about and equip you with the skills and knowledge required for a management position in that area.


What does Outsource Institute offer?

An apprenticeship is just the beginning. If you’re thinking of undertaking an apprenticeship or traineeship, Outsource Institute of Technology offers a vast selection of programs across numerous industries, from short one-day courses to through to Advanced Diplomas. With various funding options available (please note: conditions apply).


Payment Plans

Our Payment Plans allow you to enrol in one of our nationally accredited and non-accredited courses. There is a simple application and best of all there are interest-free Payment Plans available for either six or twelve months, with the tuition fees spread across instalments as opposed to a lump sum payment.

To find out more, view our Payment Plans or contact one of our friendly training and development specialists today on 1300 136 904.

Turning a potential problem into a good solution

MRS Services Group Personnel

Pictured on the left in descending order: Alastair Savill, Ryan Williams (left) and Martin Whipp (right), Jacob Sweetman, Troy Leedham, Taane Carroll-Shuttleworth and Alan Groves holding their statements of achievement for the competencies required for onsite access.



Concerned about what you would do if you went to work one day to find that you or your staff were unable to enter a site due to new compliance standards requiring a higher level skillset? Learn how to turn this potential problem into a good solution.


Due to new competency compliance standards introduced in 2015 by local coal operators, Outsource Institute of Technology was approached by MRS Services Group to provide a customised skillset, training and qualification for their tradespeople working in both the Mechanical and Fitting base trades. These new specifications had highlighted to MRS that there was a gap between current skills and those required to meet the new standards to allow their tradespeople to continue working at specific sites within New South Wales.


In October 2015, using Outsource Institute’s flexible work-based training delivery method, Outsource Institute and MRS partnered to deliver MEM40105 Certificate IV in Engineering to MRS tradespeople. All course participants have now finished the modules required for onsite access. Since this initial partnership, Outsource Institute now has an ongoing relationship with MRS to provide customised training to their tradespeople.


With the constant technological advancements in today’s ever-changing society, a base trade may no longer be enough to take a technical worker through the duration of their career. This is why Outsource Institute partners with individuals and organisations like MRS, to offer training opportunities that assist tradespeople in gaining recognition for their current skills and enable them to upskill to a higher qualification if necessary.


It is becoming increasingly evident that organisations within the Mining, Engineering, Civil and Construction industries can benefit by aligning themselves with a trusted and knowledgeable registered training organisation (RTO).


For more information on Outsource Institute of Technology and the training offered, contact a staff member today on 1300 136 904.